I went in a couple days ago for the first time and I loved it! I called them last minute and they scheduled me in right away. I just wanted my hair thinned out and trimmed but I was worried that I wouldn't like the way my hair would turn out because I've never been here before. When I sat down at Holly's chair I told her what I wanted and she gave me exactly that. She cut my hair just enough to take off the damage and split ends but my hair is still long the way I wanted it and looks so much healthier!!! Oh and it's so much lighter as well! I can't help running my fingers through my hair because it feels so good! Definitely coming back here again *\(^o^)/*