Very unhappy with our experience. My husband just had back surgery and we needed a new office chair. We also found a new computer desk and office set up for our business. The first problem was that they have several models out on the floor that they didn't have in stock and had no clue when they would have them in. The guy literally told us as he looked into the computer that they were out of stock with no date of when it come in. They were out of stock on 4 to 5 chairs we picked and 2 out of 3 desk set ups. When we asked a round about date, he shrugged and couldn't give us one. At that point, we just bought the chair that we could get in 2 days and didn't buy anything else. They lost money that day. Then the chair arrived 2 days later than they said it would. I wasn't overly happy with my experience.