Yesterday morning a co-worker was going to make a bagle run to this location. I asked her to bring me a blueberry bagel with strawberry cream cheese. I got the bagel and started eating the bottem half, got almost halfway through it and noticed something that resembled brownish yellow wings. I scooped it off the bagel and looked more closely and saw that it had legs too!
I immediately went back to the shop and asked for the manager. When he appeard I showed it to him. His called for another employeed to come and refund me my monehy, further adding, "We are aware of the problem, it is in the packaging from our distributor and we are working on resolving it." So THEY ARE AWARE THEY HAVE BUGS/ROACHES IN THEIR CREAM CHEESE BUT CONTINUE TO SERVE TO CUSTOMERS ANYWAY!
I have also filed a complaint with the Maricopa Department of Environmental Services which will be sending someone in to investigate the location and it's problem. For your safety and those you care about, DON'T EAT HERE.... And WARN OTHERS TOO!