Being an animal person I have always been at the mercy of vets, many of which make all manor of claims but in the end it's all about the money for them and Greenwood is no exception unfortunately. I have searched far and wide for trustworthy Veterinary care for the plethora of beautiful animals I have been privileged to have in my life so I have had my fair share of experiences with vets and few have lived up to the challenge.
I decided to try Greenwood as they advertise the vet being Dr Murr I believe who specializes in the care of rabbits and small animals. However I was seen by one of the other vets ( Dr Mackenich; who's name is conveniently not available on the website, so the spelling may be wrong ) when I took my bunny Wonka in to be examined, which did concern me slightly as I was hoping to see the specialist who was the primary reason I chose to drive to the other end of the city.
She seemed pleasant enough however her only real concern was for me to bring in all 4 of my rabbits, 3 of which aren't showing any symptoms but she insisted... Of course... That all 4 come in so they could charge us the exam fee x4. I told her I was unable to bring in all the rabbits at once and asked if there was anything they could recommend to make it possible but they offered zero options or help in anyway. They seemed more concerned with pushing products then really helping the animal. We were told at the end of that visit that we would only have to drop by and pickup the next bout of wonkas meds but when the time came around they not only insisted that we pay them yet another examination fee for Wonka but they wanted to see all the rest of the bunnies and charge us the exam fee for each. As I said ive dealt with many vets and I know my last two didn't require an exam fee for a follow up so after driving all the way across the city to a tiny, kinda run down vet with no parking I was a little taken aback by how greedy they were.
The lady at the front desk was also a little off putting, she cracked a few sarcastic jokes which although I can't remember the context exactly I found unsettling at the time. She had a pretty cold and sarcastic demeanor that I didn't find conducive to what you would expect from a secretary or someone dealing with the public and again offered no help or information when asked.
Lastly, I had to literally hound them just to get a response... I had called to inquire about the next round of meds to have the secretary claim someone would get back to me which they never did. They knew cause they administered the meds that he required the meds for a certain date otherwise any progress made would have been lost. So having to chase them down to do their jobs and then have them try to swindle us for more money was needless to say very upsetting for me.
I will not be making the hr long trip again to venture out to be exploited by another greedy vet as there are plenty to choose from and I'm sure I can find one closer to rip me off