I just had an older condo with tile floors throughout cleaned and regrouted by Conrad. He is a Grout Doctor rep and I could not have been more satisfied with his work and the change in the way the tile now looks. He got back to me quickly for an estimate meeting and scheduled the work as soon as he was available. He was professional, friendly, and very easy to stay in touch with. He made sure he had the right grout color for repealing and I was so very pleased with the way it all turned out. I cannot say enough good things about working with him and his work.