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  • I wish I could give this NO STARS!! Heed my warning - I should of listened/viewed Yelp before going... I waited 5 minutes for a hostess to come and take my name, on a Sunday, at 5:30 to eat. This place was not packed. Why?? While waiting, I used the ladies restroom. Let me tell you... I've seen cleaner restrooms at a truck stop. Good gosh - it was disgusting. There were two stalls and one of them was disgusting, from what the other ladies were discussing while waiting for the I was in. There was paper all over the floors - really?? Doesn't anyone come and check this? So I go back out and we get seated. The area around us is gross, carpet is very dirty and not swept, dirty dishes on empty tables, and it looked very un-kept. Our waiter came up, I'll keep his name out of this, but he looked like he just woke up and rolled out of bed and came to work. He took our drink order and left. Came back and dropped them off and left again. Like really? your menu isn't that big! We got the pick three on the menu - comes with the tortilla soup, burger and fries and a cookie. The soup came out quick (the only good thing that happened) we finally got our food - I swear it took like 30 minutes. I got my burger and it was very pink in the middle, but had the waiter asked how I wanted my burger cooked, he would of known that I wanted it done and not pink. However, there was NO WAY I was sending it back. I didn't even eat all of it. I gave half of it to my husband to eat. The fries are very salty. NEVER did our waiter come and ask if the food was ok, how we are - nothing. RUDE! Then he comes by and says "Your cookies will be right up" - like ok? We don't get a choice of which ones we want? I guess not, so we get the cookies - they are outstanding, as always, but not worth the trip. This whole "adventure" took a hour and half. Others around us that didn't have our waiter seemed to have better service, so I am wondering if it was who waited on us? Either way, I am not going back to find out. How disappointing, because we recently moved here to Pittsburgh from Virginia where they took out our Max and Erma's - we loved it there, so we couldn't wait to go back to one - how quickly we found out not all are the same....
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