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| - I'm sorry, I really want to support this place, but service is constantly disappointing!
Been here so many times that finally had to give up. It is popular, always packed, and it is a good sign. However we have had to always waited so long with no waiters/ waitresses coming over(seems deliberately avoiding us because of mal-functioning kitchen issue?!) and the wait time is more than 25 to 40 mins.
Last 2 times we had to walk out of the place after standing in front of the entrance like 2 hungry idiots, with staff people walking by, totally ignoring us, without smiles. Cashier people gave us a glance, without smile either. What an ambiance!
Another complaint is, soup of pho is way too sweet. I have never had broth with noodles that's so sweet. Tom yam soup is too sweet too. Chicken satay is tasty, but feels like it's old chicken, been long prepared for days.
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