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  • My experience at Grape Street tonight was very disappointing because of the service my boyfriend and I received. When we first arrived to the restaurant there was a group of people waiting to be seated and the hostess was nowhere to be found for about 5 minutes. Which is completely understandable as I work at a restaurant myself. She was pretty nice and courteous and thanked us for waiting multiple times. The restaurant was very beautiful. The ambiance of it was romantic and we had a nice table by the window which was great because we were celebrating an anniversary. But as soon as we got sat, things went downhill. Our server seemed very unhappy to serve us after we mentioned we had bought the 54 dollar 3 course meal Groupon. (Which I am not happy about and will bring up later) Not once did he smile at us, and his responses to our questions were one worded. It felt immediately uncomfortable. I assumed that maybe he was having a bad day or something but nope. We saw that he was smiling at other tables (like the table right next to us) and people at the bar but for some reason it felt like he did not like us at all. I would not say our server was rude but he was definitely not nice to us. After our meal, he dropped the check by saying "Check." No "thank you" or anything? The only thing that was good about him was that he was attentive. He did check on us every once in awhile with a, "You guys ok?" Now to the Groupon. My bill would have normally came out to 77 dollars with the appetizer, 2 main courses, 2 glasses of wine, and 1 dessert. (I did not save much with my groupon costing 54 dollars which is fine because saving any money is good) BUT NO WHERE ON THE FINE PRINT ANYWHERE DOES IT SAY TIPS WILL BE ADDED ON ITS OWN. The server added gratuity and making it an extra 20 dollars. Total that I spent here? 74 dollars. If the Groupon had stated that there was a required gratuity percentage that was FIXED on the bill, this would have been a bit more fair. Oh, and FYI, with the service we got, this definitely was not worth it. Oh, and besides the service, the food was OKAY. I ordered the Triple Cream Brie pasta. It was good but very unhealthy and I will need days of gym time to work off that meal. The bread pudding dessert was okay. I feel like I have had better bread pudding at Vegas buffets.
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