I had a terrible experience trying to return two cans of similac formula ($35 in total) that my father purchased from Harris Teeter the night before. I realized that I had way to much formula for my 11 month old and not enough baby food. I took it to costumer service and because I didn't have the debit card which I explained over and over again was my dad's they wouldn't even do an even exchange for "security purposes". I wasn't wanting money or anything.. all I wanted was to change the product for something I needed. I couldn't believe I was getting this response from a manager at Harris Teeter who is supposed to have great customer service and return policies. I will be shopping at Publix when it opens across the street and the crappy food lion until then! I am livid.