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| - LET ME START...by saying this, I used to give Mikado 5 stars.
They have lost a lot of points with me for several reasons.
I've been going to mikado for 6 years, they make delicious tempura and the sashimi is also very good. The food quality is not in question, it is almost always good and what you want exactly. My problem with mikado is now their service...What happened to it?
The last 4 times I have come to mikado, I had either a server who didn't know what they were doing, a server who ignored our table, or a server who forgot every single thing I asked for. The service has gone downhill, to the point it really ticked us off.
The last time my friend and I went to mikado it was a regular weeknight, no crowd, it wasn't packed, so there was no reason for slow, crumby service. We ordered sashimi, that is uncooked, sliced fish, for some reason it took 40 minutes to get our sashimi, but the tempura came out first within 2 minutes. Dishes came out at odd times, and honestly, the main course was sashimi, it took forever to get it when it usually took 10. The last time it also took longer than usual. Okay, no huge offense, the uncooked, cold fish that takes 10 seconds to slice took 40 minutes, I looked past that. What ticked me off? I reach for the bill, my friend and I split it, we tell the server half on mine, and half on hers...simple enough right? I get home after dinner and my card is charged twice. Also during this dinner we were told the computers were down. I had to go back the next day and explain everything, because they couldn't help me over the phone. Annoying stuff.
Seriously, clean up your act mikado! You guys make good food, don't let your confusing, slow, messy service ruin it.
Mikado needs to hire an experienced server and train the others how to take care of business. This is a great neighborhood place, it needs to take care of its long time guests with better service.
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