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  • Ate lunch there today, the food was bad, the service was worse. We were given menus, then seated, then given chips & salsa before our server came to the table. We waited quite a long time, but nothing that a "sorry about the wait" couldn't have smoothed over. When she finally came to our table she didn't welcome us or introduce herself, she took our drink order, then came back & took our food order. Cheese dip came (delivered by a runner), thick and pasty & tasteless. We had to ask for more salsa (we thought that adding some to the cheese dip might help it), the server we flagged for the salsa then noticed we were out of bevs & refilled our drinks. A runner also brought our food, I had the arroz con pollo with vegetables $11.50. Bland chicken, bland overcooked vegetables smothered in tasteless cheese over rice with a side of sour cream and tasteless pico de gallo. My friend had a salad with chicken, she said the chicken was ok, but the salad was soggy. We wait for a long time for the table to be cleared, when our server finally came to the table she asked "you want a box for the queso?" (which was hardly touched) & when we emphatically said "NO!" she never asked "was anything wrong?". (Note that there was not an opportunity to complain to her since we did not see her from the time she delivered the queso to the time she cleared the plates). She delivered the checks, didn't say even so much as "thanks for coming". I tipped her $3 cash on a bill of $17. I wrote her a note on the bill: "I tip you as as a recognition of how hard a job it is to work in food & bev. Your service is terrible though." Or words close to that effect. There's nothing she can do about the poor food - but the poor service is inexcusable
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