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| - This is a joke of a company to deal with. We rented a home and paid over $2,000 a month! And what did we get for that...? Your going to want to sit down for this...
-Dying AC units that were 29 years old
-Not 1 of the closet doors hung on the tracks
-There wasn't a sink or tub with a drain plug
-Several windows had broken locks
-Upstairs bath tub leaked through the ceiling below it
-Broken / Cracked windows
-Broken and collapsed back property fence
-A waterfall and pond in the back that never worked so it was full of green, slime like water
- loose wood panels in the stairs
To name a few....
What they did attempt to fix...(by sending out some random, in licensed handy man)
- Cracked window on front door. To fix it, they boarded it up with plywood. Now I'll remind you...I paid over 2k a month!!!
-Range Microwave broke. The fix- replaced it with a old used counter top microwave. Which sucked because by removing the range microwave, it took away our kitchen ventilation so every time we cooked, the house filled with smoke.
The wood panels that were loose on the stairs- they just nailed those down but the panels kept moving when stepped on...so the nails just raised up, cutting our feet.
We discovered massive amounts of black mold in the kitchen. After months of remediation, everything removed was replaced with cheaper, non matching materials.
The constant plumbing leaks we kept reporting went unfixed. The back fence was never fixed even though they promised it would be done at move in. The pond became a health concern.
But here's the good part! After we became "high Maintence" (you know, for asking them over and over again to for-fill their end of the agreement) they wouldn't accept rent from us last month and then had us EVICTED for not paying rent!!! Even though I had emails and text messages printed proving that they locked me out of the online payment system, and her straight up telling me "we will not accept rent payment from you" - the judge didn't care and sided with them. So now I have a eviction on my record and have to pay them!! But wait, there's more. Before moving out, I got in contact with the previous renters and they told me that they broke their leases and took off because they discovered the black mold and told them...and after 6 weeks, they just said "we're not going to do anything about the mold at this time". So the realtor and property manager of DeLex KNEW about the black mold and still rented it to me and my family. I have little kids!!!
I could go on and on about how piss pore they are, but how unethical can you be to knowingly rent that place out to a family when there's black mold present?
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