My wife and I are regulars here... Unfortunately... We love Starbucks but this one is different. Sometimes people just have bad day. Whatever, but this happens every time. Something is always wrong with our order whether they are charging us for things we didn't order or they can't make our simple drinks right (small ice Americano). They are very rude we we ask for the correct drink to be made and then just throw it on the counter and say have a good day. I can understand this hoping once or twice but it has honestly been 10+ times now. Sucks cause it's so close to our home, but we will be taking our business elsewhere from now on.