From the front desk to when I sat down with Dustin, I got taken care of. Not only do I love my nails, I love the education I got behind my nails. I had a bad nail job somewhere else and Dustin explained to me why I wasn't loving my nails and what he could do to make it better. I saw a shape on Pinterest that I really like and he explained my options to get that shape. He told me with my current shape it was not possible unless I wanted a new set. I wasn't ready for a new set so we agreed that we will do it next time. He physically showed me on one nail that it couldn't be done because my nails were too short. I LOVE THAT. I've never had a nail tech break it down for me like that! I went ahead and make my two week appt with him! I highly recommend coming here! From the looks of it, the other techs are awesome too. I saw some beautiful nails leaving that spot.