I have had the pleasure of purchasing three pairs of shoes from this Jimmy Choo store. My first purchase was in March 2013 when I was in town with my sister and her best friend for a girls weekend. I needed a pair of silver strappy heels for our Saturday night out and I fell in love with the Lance shoe. One try on and $800 later, I was a happy girl.
In early October 2013 I purchased two pairs of shoes from this store. Originally I was at the JC store in Palazzo, but they did not have my size. One track-down and phone call later by Jessica (see my review for the Palazzo store) and I was on my way to the JC store at the Forum Shops. The burgundy Dane peeptoe booties that had been set aside for me fit like a charm. Of course while I was there, I spotted the black and silver Anouk heels that I had been coveting since seeing them online (they were not at either of the stores in Crystals or Palazzo). Twenty-ish minutes and $1800 later, I walked out with both pairs of shoes that I had been drooling over lately.
Customer service at this store is phenomenal. Jason helped me on my most recent visit and he was an absolute delight to work with. If he is working, make sure to have him help you! All the girls who rang me up on both visits were very friendly and made me forget how much I was spending. Also I have found the selection at this store to be superior to the one at Crystals and just slightly better than the one at Palazzo, even though its smaller than the Palazzo location.
If you are coming from the casino, this store is almost immediately on the right when you enter the Forum Shops area. You won't have to walk far which makes it so incredibly hard to resist!