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| - I was in Vegas last week for a conference at the Rio and ate here on three occasions. The first time my wife and I had a late breakfast, with both of us ordering the basic breakfast. The service was prompt and very attentive, the food was great, and for Vegas prices we felt the meal and service was priced at a good value.
The second time I ate there for lunch with a small group of conference goers (i.e., five of us in total). The service wasn't as prompt, and not as attentive - although the server was quite friendly and pleasant when he was there (admittedly it was much busier than my first visit). I ordered the sage waffles and chicken, having seen others order it during our first visit - my colleagues order a variety of things from sandwiches to salads to breakfast. The sage chicken and waffles were nothing special. The one thing that I did note with just about everyone's meal was more food than what we could eat.
My third visit was also for lunch with a single colleague. It wasn't as slow as my first visit, but it was pretty slow. I ordered the basic breakfast again, which I quite enjoyed and was a good amount of food. While the service on my second visit was questionable, the service on this visit was just terrible. Basically, other than taking our order, bringing our food, and giving us the check, we were completely ignored. We were there for 75 minutes and not once did they ask or offer to re-fill my cup of coffee. If this had been my experience the first time, I would not have returned - and unless I find myself at another conference at the Rio, I seriously doubt that I would waste my time on this place again.
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