Friendly, helpful staff! I went in for full single color to cover grays and even out my color; as close to my natural hair color as possible which is an ashy brown. My first visit it was warmer than I liked and they graciously offered to fixed it. The results are a bit darker than my natural color but my hair tends to fade a lot in the sun so I'm happy with it and love the ashy color! I would recommend this salon if you live in East Mesa.