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| - I had visited this location back in April and I had a great experience. The service was great and the food was great, so I had no reason to expect anything less than great service when I visited last weekend. I was VERY disappointed to say the least. I ordered the lobster and crab egg rolls to share with my girlfriend and we both ordered burgers. The appetizers came out quickly and they were delicious......but that is where the "positive" ends. When I ordered my burger, I asked to add pickles. When the burger came out, there were no pickles. I took 2 bites and noticed that my burger was a little "cool". I cut my burger in half and it was PINK and cool to the touch. The pink meat started to crumble and fall onto the plate when I touched it. The burger was cooked long enough to brown it on the outsides but the inside was RAW. My girlfriends burger was also under cooked but not as badly as mine was. We called the waiter over and showed him the burger and he mumbled "it was supposed to be well done". No apologies or anything. When the new burgers came out, mine still had no pickles, and it looked "thrown together" like someone was in a rush to get it out. My girlfriend ordered the Jalapeno popper burger which is supposed to have fried jalapenos on it but her new burger had no fried jalapenos but instead a huge pile of raw sliced jalapenos. We decided to order desserts and I saw that they had a tall cake dessert made with "moist" pound cake which sounded delicious and there was also a cheesecake dessert. So I ordered the the pound cake dessert and my girlfriend ordered the cheesecake. While we were ordering, the waiter told us that he thinks the milkshakes are a better dessert than the actual items listed on the dessert menu. We should have taken his advice and just ordered the milkshakes. The "moist" pound cake in my dessert were more like hockey pucks and my girlfriends cheesecake was just bland and tasteless. It didn't taste anything like cheesecake and was really disappointing. My girlfriend called the waiter over and asked him to take the desserts back. My waiter now had an attitude and did not say anything else to us. I guess we were supposed to eat raw burgers and disgusting desserts. Just don't send them back? He handed us the check moments later, returned my girlfriends credit card, and walked away from the table and never came back. No good night, No thank you for coming.
One thing that I look forward to when dining out is "CONSISTENCY". I don't want to have terrible service one day, good service the next, and then have it be terrible again by the 3rd visit. Fortunately for my server, I am a good tipper so I left a $10 tip on a $40 tab for mediocre service and terrible food. Unfortunately I will never be back to this restaurant. There are plenty of great restaurants here in Charlotte where I can get great service and food on every visit. Too bad Cowfish is not one of them.
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