The staff at this store have been amazing! My first time at this store was after I traumatically lost my makeup bag that had all my foundation & concealer in it. I was there for about 20 minutes to a half an hour while one of the staff helped me find a new perfect shade & applied it for me. We looked at the finish in different lighting & tried different products. Unfortunately, I got home & it was smashed, but when I brought it back, I got it exchanged & received some samples no questions asked. When I went again after dropping it & smashing it (this time my fault) I was able to exchange it even without the receipt & received other products at no extra charge! Everyone I've encountered there is so friendly & helpful without being pushy! Great staff at this location!