Much better under the new ownership. Cleaner too. Great gel mani and awesome massage. They have a loyalty program too which has saved me $ many times. I havent tried any of the face services; botox, facials, juvederm, etc. but my friends have and are very happy. They look good too! One stop shopping for body, face and nails. Was not solicited for add ons like when the other folks owned it. That's a plus for me!