This is not a fancy resort nail spa.
That being said, I loved the services I got and the price I paid. I went in on a weekday, approx 10am. It was empty. I had seen a sign $20 hot stone pedi, and then i got inside and saw additional 20% if use cash only. So...I got a great hot stone pedicure for $18.
The seats and foot soaks are very clean and new. My tech was perfect: quick, professional, thorough, and did a great job. I love that she didn't try to upsell me.
I would expect that many poor reviews for scheduling have to do with those coming at top peak hours -- for ANY nail salon, that is an issue during those hours. If you go into a salon in a weekend, budget two hours. Please don't expect the world to stop for you.
Try it out for a quick pedi..I dont think you'll be disappointed :)