Really I'm the first to review this place that has been here for a gajillion years?? So I should preface by saying the few blocks surrounding the area are the oldest graves in Phoenix, a pioneer site.
I love this place, too bad it does not love to provide service. I was attending a conference at Civic Plaza and my hostess was buying.. I scanned Yelp as I had no idea what I wanted to eat and than it hit me..Tuna Wrap with the Zombies in the graveyard! Too bad when I walked in I requested a bag of sour cream chips be added to my tuna wrap - the cashier looked at me like I was doing crack and refused my request and the sandwich maker asked what was up so I made the request a second time when he refused I asked what the big deal was? He said because doing so would be a, "Pain in his ass" So I said Okay, as a customer it is a pain in my ass to spend my money here. and left. My $$$ spends any where and as long as I'm not making unreasonable demands or asking for free well than I worked customer service long enough to know making people happy keeps them coming back!