My first time here was awful, but they were one of the only places open on the Sunday before Memorial Day, and I was desperate for a fill. The difference between May last time and Eddie today was night and day. He was quick, efficient, and didn't expect me to make awkward small talk the way some techs do--a BIG plus for someone like me who works around people every day and would like a break from having to be "on" socially. He also was really clear in communicating with me, explaining to me what he wanted me to do with my hand instead of just snapping "Relax your hand!" Most importantly, my nails look great. I would have updated to a 5 star if the salon were more consistent from one tech to another, but I will definitely be back, which I didn't expect the first time.