Super clean, friendly staff, and a good $deal with the first timer and membership pricing. I did a lot of reading about float tanks before trying it and I loved the Isopod. Although I was only at about pain level two when I started my first float, I had no pain when I finished. And it lasted until the next day, when, of course, I overdid it by painting my niece's living room lol. I only wish I could have one at home in PA.