This is a very good place that I like a lot. The meat and fish selection is very fresh and delicious. The customer service used to be hit or miss (either very helpful or apathetic), but I've seen an improvement in that area over the last sixth months to a year.
The one drawback is the price. They have a good selection for such a specialized market, but no real competition in price between brands. The chain has grown to a size that should improve with them buying from vendors for a growing number of stores.
The Tomato Bank program has been a good step to reward regular customers.