Everyone here was great! It took a long time - 1 1/2 hours from start to finish - but it was because they were busy. I did not have to make an appt. People at the desk and the nurse were very friendly. Dr Ledesma was fantastic - she figured out my problem quickly and explained everything she was thinking and doing. Was quick and efficient with minor procedure. And I left with antibiotics from them so I didn't have to make another trip to pharmacy afterwards - the meds weren't too expensive from them also. This is a good clinic.