The place is always super packed when I go and customer service isn't really there you kind of have to catch your waiter at the beginning, if you need something after you will have to chase them and the place is really noisy (during the weekend at night).
I had a waffle with cookie dough and chocolate shavings, overall pretty good maybe a little too sweet. The item that makes this place a bit more unique than your other typical dessert places I think is they really load on the toppings and they give you a side bowl of hot chocolate sauce to drizzle onto your waffle. Other than that it's just okay. They have some cool combos and some super waffle for like $30 if you're down!