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  • As a former frequent customer of Newdle Bar, it makes me both happy and sad to say that I will never be visiting this restaurant again. And I've given it plenty of chances. Of all of the times I've been here, there's only been a handful of times that my food hasn't come out wrong, the service hasn't been slow or horrible, or our server was actually in a position to be located. As a server myself, I can attest to the fact that the service I had last night was despicable. Our server forgot her pen, "memorized" or order, and it came out completely wrong. Since my friend and I were not surprised, we handled the situation nicely. We just asked for a complimentary dessert to make up for the server's mistake after she admitted to putting in the order wrong; in her exact words, "Oh sh**, I put in the wrong meal!". She even promised us 50% off of our meals, to which we decided a dessert would be fine instead. After 20 minutes of waiting for our dessert, a manager (who I've seen there all the time) came over to our table and told us that she couldn't do anything about the food because "we ate it". To our defense, we only ate the meal because it took over 30 minutes for us to get the meal in the first place, so there was no way we were waiting another 30 minutes for another plate. She didn't ask us what happened, she didn't apologize; she basically told us we were wrong, and that the mistake wouldn't be compensated for. Our server then took over 30 minutes again just to bring us split checks and to process them, and never apologized for the mistake she admitted to making. If you are looking for good service, come here on a quiet weekday at lunch, and even then you are taking a risk. The noodles are great and the sushi is mediocre, but there are PLENTY of other better places in the area. I like Phoenix Express, its a few miles away in Stow.
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