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  • Horrible service for a place that's less busy than a mausoleum. The employees aren't trained properly and don't seem to understand their own system, promos, or menu. Food that seems to have sat out all day and tastes stale, or at best, flavorless. This place is not fresh and you can tell food hardly moves/changes like at a Chipotle, etc. I wish I could have gotten a refund or just walked out. I should have known this place was bad when they're running a 5.99 Burrito promotion and it's the lunch rush and the place is empty. My salsa had hair in it, not just a single hair but several. I'm surprised this place is still in business. You're better off going else where. I don't know if this is indicative of the chain or just this location, but stay away and beware of this location. I wouldn't eat here if they paid me to it was that bad. When there are other options like Chipotle, Qdoba, Baja fresh, zabas, etc. just around the corner /nearby, you're better off going elsewhere. P.S. No employee carries a name tag and they sign in as cashier on the receipt. Impossible to hold anybody accountable. Again, poor management, food quality, service etc.
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