To start with, my cat is old. Like, he's 16 and he is just old. So he has to go to the vet a lot, and they are really great with him. He has to get stuck with needles and shaved on his tail and get into lots of uncomfortable positions and they do it in a way that does not make me feel like at any second I am going to burst into tears. Which I have done, but only because my cat has lots of health problems and I'm a crazy cat lady.
Everyone here is really professional, and they understand that I will often be very nervous when my cat is there and do their best to make it better for both of us. They also allowed me to make payments, based on what I could pay that day, because with the amount of vet visits he needs it starts to take it's toll on my wallet. I've been to many vets before and plan on taking any future pets to them as well.