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  • Looks like I'm not the only one dealing with the annoying rude receptionist. LOL, whew. Anne Marie does an excellent job, no doubt about it. The only issue I had was the moron receptionist who called me and was asking for a lot of question about my online booking after 2 weeks it was booked. Probably because the appointment I made was in a week. She dare to accused me of not properly book the appointment online. She said nothing was on the requested appointment. I put all the information on it, who it's for...the voucher number and the slot for Anna Marie. I'm always very thorough with my bookings. I have an account and I added my husband on my family member to use the account. She actually went in and changed my name to his? Yup, what a moron, super incompetent. Come on now...don't have an online booking if you don't know how to use it. Learn how to read the notes, she said there is not a section that allows that. She said, "It doesn't allow you to do that." By the way, I checked again and screenshot the note section. On the Elements Massage site breaks down by time slot and therapist. I wanted Anna Marie, so I choose her time slot. The moron started to ask me what massage pressure I want. I told her, I never had someone asked me that before my appointment in person, why is she asking. She told me, Anna Marie doesn't do deep tissue. So if I want that I have to change therapist. Umm....a therapist should be able know the right pressure point for their guest in my opinion. I know, not all therapist can do Thai yoga massages.... that I get...but the amount of pressure that needs to be applied.... really lady?! Anna Marie does do deep tissue massage. My husband said she's in the top 3 he's had so far in Las Vegas. As you can see, super irritated with this moron. Trying to move schedule around for what? For her faves for have more scheduling or something? Not cool. For sure won't be going back her to deal with this moron.
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