Wanted to like this place, gave them a year to prove themselves because of the great location and the people seem nice.
However, they did lose several of my shirts and because I didn't have my ticket could not prove it (even though I never keep my ticket because they log orders by phone number in their computer). Months later, I go to pick up another order and suddenly my shirts from months before appear. I point out the date on the ticket and the guy shrugged his shoulders and walked away. It was very strange.
Also, their hours can be challenging and my shirts don't always seem clean as I've noticed simple stains still present after cleaning.
For all of these reasons, I'm out.