Our group of 8 recently enjoyed dinner at the CG in Pittsburgh. It was a very busy night as the Steelers were in town and the restaurant was seating two very large groups of Cardinals fans. As we have come to expect from the CG, the food was excellent. But we found the service to be below our past experiences. When our server delivered an overcooked steak to my wife, a restaurant manager noticed our frustration and stepped in to relieve us of the need to lodge a complaint with our server. So that the my wife would not sit with nothing to eat while they fired another steak, the manager sent her a wonderful crabmeat cocktail. The manager later returned with a perfectly cooked steak. I learned the managers name is Nick and that not only is he excellent with patrons, he is highly regarded by his fellow employees. Bravo Nick!