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  • My company has used this hotel several times for our out of town staff. We hosted a large event and reserved 6 rooms, months in advance, for very important clients flying in from across the US. When they arrived Four Points had overbooked the hotel and sent 2 of our weary travelers to a different hotel across town. The Hotel promised to refund both room charges but when it came time to deliver... they would only refund one of the room charges. I'm extremely disappointed in Sheraton and will never use this hotel again.
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