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| - This is the worst hotel room I have stayed in outside of a Third World country. I believe I was in a corner room 2028? (I was so traumatized I have tried to block out the experience, so I may get the room number wrong.)
The bathroom LOOKED beautiful, as it was clearly renovated in recent years. However, the workmanship and functionality were unbelievably sub par. I stayed in this horrific room for a week. I was working so much I simply dealt with it.
1. Flooding shower: it had no bath, only a shower and my first night it flooded forcing me to use every available towel. The glass shower doors did not close properly, which did not help the problem. When the handyman came to fix it, he pulled from the drain untold amounts of long red hair --the culprit. Despite this "fix," I was forced to use all the towels again and again because the nature of the shower was to flood, period. Poor construction.
2. Crooked soap holder: this was installed on a slant, so the soap slid off every time.
3. Flooding sink faucet: the faucet was too short and did not allow the water to properly project in to the sink, so if you did not run the water hard, it did not land in the sink. Instead, it would simply dribble backwards and flood the counter, which, of course, it did. Very stressful, as I had to remind myself to run the water a certain way every time.
4. Dirty sink after sink faucet fixed: after the handyman came to "fix" the sink, he left it filthy.
5. Bedside phone nonoperative for two days.
6. Ordered breakfast and requested extra butter. Exactly two pats of butter were provided. Can you spare it? Really?
7. No cup of ice with order, despite the request.
8. Two tiny garbage bins: each held about two bottles of water. Not at all functional, despite being very attractive and modern bins. Indeed, these bins were metaphors for that horrible room.
9. No working heat: it would simply never come on. After my last FEW experiences with the handyman, I dare not call him back.
10. A frozen TV channel: one TV channel was frozen for my entire week-long stay. The picture did not move.
11. A TV channel with no sound: another TV channel had movement, but no sound during my entire week-long stay.
12. Constant digital break up of picture and sound on all channels.
The lobby was beautiful. The room LOOKED beautiful, but I have never encountered such a shoddy bathroom renovation in a place of lodging. The Hilton should be ashamed of itself.
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