I sooo wanted to like this place! I went in to pick up cupcakes for a coworkers birthday... First, the smell of cigarette smoke nearly knocked me over. It smelled very strong and I would have a hard time believing a guest before me just "had it on their clothes," but hey, anything is possible. Unfortunately when I got back to work with the cupcakes the red velvet were all stale and a bit crusty. It was surprising since this is obviously their top seller - they had a case dedicated to red velvet cupcakes and approximately five other flavors in another case. The flavors of the cupcakes were great but no one could really get beyond the staleness. Boo!