I've been here several times and this is my favorite venue in town for concerts. I'm writing specifically about getting VIP tickets to shows. Last month was the first time I requested VIP tickets via email and the process was smooth and the tickets were great! I'm too damn old to be standing for a 6+ hour concert and the balcony provided a great view of everything. People are whining about the price of drinks, but the price is pretty on par to the rest of the strip. You should know if you are going to go to a concert, you'll pay a premium for drinks. Be wise and pregame like the rest of us old folks!