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  • My car had to go to the auto shop for what was supposed to be the whole weekend. Needing a car to get around I decided to use Enterprise Rent-A-Car off of Via De Ventura since its close to where I live. I spoke with Sam who had their driver Ignacio pick me up and take me to the rental location. Before I go on, I have to say that Sam and Ignacio were very friendly and helpful; definitely represented Enterprise with their customer service. Anyway, so after getting to Enterprise I worked with the district manager Mike on renting a car for the whole weekend at a great weekend price of $9.99 - which I thought was a steal. Mike was very polite and although he offered me the insurance for renting the car, which I obviously declined- Mike was not pushy or rude about it. Unlike my last experience with Enterprise just a week prior at the Dallas Love Fied location. The Love Field rental agent irritated me with his pushy antics. So after having the car for a few hours, my mechanic at Whitey's Auto Repair called and said that my car was fixed and that it wouldn't take the whole weekend. I was obviously excited, but felt embarassed to have rented the car for the whole weekend and now would have to return it early. I called and spoke to Mike, who was totally understandable and laughed with me on the phone. He easily took the car back with no issues and even had their cool driver Ignacio drop me off at the mechanic shop. Overall I was surprised at the dedication and customer service Mike, Sam and Ignacio offer here at the Via De Ventura location. This will definitely be my first choice for car rental locations in the Scottsdale area.
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