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  • This is not the same Spencers I knew some years ago. Things have definitely changed. The salesperson rushed me through even though there was not much going on in the store. I was given vague answers to my questions. He seemed disappointed that I would not be purchasing the most expensive product available. Delivery was awful. I was told in the store that delivery is available all day and someone would call to set it up. The delivery guy called at 7am and insisted it is only between 9 and 11. I asked for the latest time, he said maybe when they are done I can be the last one. I asked how late that could be and was told "11". They were in and out of my house in less than 20 seconds. When meeting the delivery folks, noticed the person I spoke to on the phone appeared to be "on" something or who knows what, but something was off. Have no idea if there is installation, or maybe this was an option, but the appliance is still in the box and turned upside down in the middle of my living room. Great. Not at all what I expected and I will not be shopping here again. It will be interesting to see if the thing works after all this.
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