My husband and I took four family members to your cafe for dinner. We bragged all through dinner what a great place this was and what a great value for the food. Now keep in mind, we preciously dined at your cafe on a regular basis and have always only showed 1 players card. We all ordered the special. On this night they asked for a players card from each person. My family members do not live in town and did not have a members card. This turned into a 1 hour ordeal dealing with your management staff. We were discounted only for one meal.
Needless to say we were embarrassed with your staff's behavior they were unprofessional and unwelcoming. We will never take our families members coming to your casino. We will also discourage them from staying there in the future.
I work at a casino and we would never ever consider treating our guests in this manner. Shame on you and your staff. Bad very very bad.....