There's no point to making a appointment for services. I had a 7am appointment. Their services take way to long, I waited 2 hours for a oil change and tire rotation. I was told it won't take more than an hour.
It ended up being 2 hour for basic services.
My frustration comes from the fact that other clients arrived after me and left with in 45 min after their oil change and tire rotation. I was the first one there this morning and first one checked in so I didn't understand why others receiving the same services where done with in the hour. A client who arrived at 8am manage to be out before me.
When I asked what was wrong with my car cause it took double the about of estimated wait they said "nothing, everything was fine"
I loved my car buying experience here but I think I'll skip out on their service center.