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  • So I have been in the market for a small pocket hand gun and a tactical shot gun, I have been researching on line and pricing. But I wanted to check the firearms out in person and get a feel for them and buy locally if possible. A friend of mine recommended Pistol Parlor in Mesa. 1st off its off the beaten path which I don't mind, I understand business to keep prices down sometimes you have store fronts in less desirable locations to help deliver savings to the customers. The shop is off southern and country club in a strip mall with many empty store fronts, it's a little hard to see from street. Once inside the store it is well stocked but very small and narrow. However they probably have what you're looking for from firearms to ammo and accessories. The layout is pretty standard all firearms behind the counter and 3 employees behind the counter. No one greats you or asks if they can help you find something. I located the Ruger LCP 380 in the glass case myself, asked the employee if I may check it out, he pulls it out of the case and just hands it to me. Correct me if I'm wrong don't you always clear a firearm insuring there's no round in chamber, ok whatever maybe it's just me being a former Marine. I inspect weapon and price tag. Its $50 more than the average price I've seen online and other shops, hmmmm.... So much for less desirable location meaning cost savings for me. I then ask to see the Mossberg 500 12 gauge tactical shot gun, immediately I get sticker shock they're priced $100 more than average price I've seen. Ok so they're very impressed with their guns and I'm not. So I decided I will not be buying my firearms from them. So not to make my trip completely worthless I grab a box of 40 S & W ammo its priced a couple bucks higher than average but whatever I'm here so I'm going to buy. Mean while I'm browsing there's another customer a female there inquiring on hand guns on what they would recommend for her. The employees behind the counter answer her questions but she decides she needs to do more research and test some firearms out on the range, seems logical. Well as soon as she left the store employees start talking smack in front of the remaining customers, SERIOUSLY!? I think this is the main deciding factor if I will return and the answer is NO. I don't mind paying higher prices or supporting local business off the beaten path. But customer service goes a long way with me. I'm tired of gun shop employees thinking there better and smarter than everyone. Well I have a college degree and consider myself somewhat intelligent and know a thing or 2 about customer service. Pistol Parlor falls short on service and value. Not really sure why anyone would shop there.
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