I have given this place at least 4 tries and I have never had good food here before - I had the chili once that had a ketchup base ! It was a very traumatic experience for me. Their fries are a mess. They are always served in a soggy pile. They tried to do a truffle pommes frites like Deagan's and it was almost inedible. Their menu is creative, but hardly anything that I have had tastes good. Each time I go back I try and get the most boring thing, figuring they couldn't possibly screw it up. I know the Brits aren't well known for their food, so maybe this is the American version of trying to exemplify it? They do have a good beer selection though.