The equipment department is offensively terrible. They seem unwilling to help and very dismissive of any responsibility. I was told they'd aquire parts for helmet that are suppose to come with it but they couldn't locate the packing box at that time. I was told it would be found, I'd be contacted and I could pick it up ASAP. After several days of waiting I followed up. They had no clue what I was talking about. Completely unfamiliar with the brand (Polaris) and were using jargon to discourage me of my search. "Are you sure you got it here" was one of the ridiculous questions. Their final conclusion was "I don't know what to tell you bud, we cannot find it". Like I was working with a 15 year old grocery bagger who couldn't be bothered with doing his job.