I first off want to say I am by far the easiest customer to please- I eat anything. Me and my 3 friends went out to eat here just tonight for my friends birthday. To say the least, this is by far the WORST experience I have ever had at a restaurant.
I, along with three of my friends, got the Chicken tepanyaki. The rice was unbelievably bland and mushy. The chicken was so chewy it was hard to even take more than a bite. The vegetables WERENT terrible, but that's me trying to add a positive. The shrimp sauce... don't get me started. It was chunky and just didn't even taste sanitary.
We had notified the manager, and he was invasive and didn't handle the situation well at all. He was interrogating us why we didn't like it, and then took our plates back to be examined!!! For a CHAIN restaurant he was very selfish about our simple request to have our meals taken off. We even offered to pay for our drinks. He tried giving us 25% off and even had printed the bills and tried making us pay with about a $5 discount. Needless to say, the food flat out sucks and the manager needs an attitude and customer service adjustment. Im disgusted and my stomach is in agreence. Take your business elsewhere.