I bring my dog here to get groomed and/or to buy food and treats for my pets. They are nice, friendly, and professional here. They greet you when you walk in and ask if you need help.
Recently, I had a minor issue with my dog's haircut and the manager said I can bring him in to get it fixed and said sorry it happened and she wanted me to be happy. When a manager is willing to rectify a problem and come up with a resolution we can agree on, it makes me feel they value my business so needless to say, I'll continue to come to this store.