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| - Staff is only concerned with paying clients -- if you're not paying a fortune for their awful personal training (picture a bunch of 20 year old college guys with moosed hair, shaved arms, who spend more time admiring themselves in the mirror, and checking out the women, than actually training their clients) then you are a distraction to them. The place is disorganized, bathroom and locker room a mess and smelly, and when it rains (this has been happening for two years now and is only getting worse) they set plastic waste bins all over the place to catch the dripping water.
This place is the classic example of a gym that used the low price leader to get you in the door, but doesn't make enough money from that to pay it's own bills, so it's sell-sell-sell with their crappy personal training and crappy cheap-o (but overpriced none-the-less) supplements (that they will constantly push on you, especially if you get labeled a sucker by forking over for their personal training).
The history of this gym is it used to be across the street to the north (it was even worse over there). Then a gym called Fitness Evolution moved in to the building on the south side of the street (the 3rd or 4th gym to try to make a go of it there) and fight it out for the limited client base in the area. Personal trainers left FW for FE, taking their clients with them (against their contracts), there were lawsuits and it was a mess. FE had to buy another gym, about 10 miles to the south and completely "flip" the staffs because the staff at the Mesa location (this one) wasn't legally allowed to work and train clients so close to the location they just left. I even met a trainer "hiding out" at a smaller gym with "his clients" that he stole from FW so he wouldn't have to pay what he owed the gym.
It's a big mess needless to say and through it all it's only gotten worse and worse. Apparently Fitness Works bought Fitness Evolution and moved there. But we still see one of the owners of Fitness Evolution there, so who know who bought what. All I know is I finally got so fed up with the drama (constantly screwing up the billing as well, which takes 3 weeks every time to get fixed) and the douchbag trainers, that I just cancelled my membership. Surprisingly, THAT was super easy! Just walked up to the counter, said I want to cancel, got a paper to sign, signed it, and that was it (I guess. We'll see if they keep on billing me!). They didn't ask why I was canceling. Which was appropriate. It's what you would expect from this bunch of ______ (fill in the blank).
Where do I suggest you go? Mountainside isn't bad. It's twice as much per month, but that allows them to operate like professionals without constantly trying to cut corners and sell you bologna you don't need.
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