Where to start.... We were seated and then waited a 10-12 min to even be greeted... We have a almost 2 and almost 1 year old so this was way to long to wait... then for our drinks we waited another 5-7... I should also mention that there were several servers who walked past us and no one even noticed we had no been greeted... And our server Autumn not once apologized for the wait and kind of had that "what do you want" kind of attitude... Our food was deliver by the what we think was the manager who didn't seem to care too much that we had been waiting for awhile either... To top it all off when the air came on it really came on... We were freezing which made the rest of our food cold... We had the nachos and the meatball sandwich I give the nachos a 5 and boyfriend gives the sandwich a 7... not the best visit not sure we would go back... Although I would say if we did go back we would look for the one server we did see be attentive and greeted and got drinks for her tables quickly and friendly something we did not receive during this visit... We do give Autumn some credit cause we are both servers and we did see she had a big party who was already sat before we were but where she lacked in the timing she could of made up with friendliness...