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  • They don't do the work through AHS (warranty company) as they brag AHS has no other options in the area. They take your money though. They were sent out 3 times to fix an air leak, all three times a different excuse for not fixing it. The last time they came out they said it was a leak in the underground lines and gave me a number to call. Called AHS (warranty company) to see if I should proceed. They emailed Jason for more information. Jason then calls me yelling at me. Said he is sick of calling the warranty company for authorization because it takes too long. I guess that explains why warranty customers report no work ever gets done. Jason said it's all my fault because we don't trust their expertise. I reminded him their story has changed 3 times so it's hard to know which story he wants me to trust. Its the underground line story. So I paid $195 to test lines and was told and SHOWN the air leak that should be covered under warranty. So for a simple air leak I have spent $225 to sunbright and $195 to have the lines tested as sunbright asked. I still have the leak, pool has now been out of action for an entire year. I did manage to call attention to it with AHS and am working on reporting this scam with Arizona authorities.
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