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| - Host Kenneth, T1-81
Super surprised when I drove past the new Las Vegas location, so I stopped in for lunch today. First of all, there was NO Bacon! How in the world was there no bacon?? They told me their truck was late and they were not sure when they would have more. I now this may seem insignificant to some, but this is a little indulgence that I enjoy on my pizza EVERY-TIME I go to Pizza Rev. So I reluctantly had my pizza built without bacon :( After a few minutes, I heard my name called, I jumped up to get my pizza, only it wasn't my pizza! My pizza was not in the oven nor on the line or in the box they tried to hand me. They gave MY handcrafted (no bacon) pizza to someone in front of me. Since my lunch break was nearly over, I just asked for a refund. The cashier first asked for my credit card to apply the refund to, then he called someone else over, because he didn't know how to give a refund. The second person, also did not know how to issue a refund and just reprinted my original receipt. They eventually, ended up just giving me cash back. Never did anyone apologize for giving my food away, never did anyone seems even a little remorseful, just $8.64 in hand and that's it. No lunch. No bacon. No good. Disappointed.
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